Onaaco Technologies Inc. ("Onaaco," "we," "us," or "our") respects the privacy of our clients, prospective clients, website visitors, and users of our services. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit onaaco.com, communicate with us, use an Onaaco demonstration, or engage our services.
For privacy questions or inquiries, contact:
Onaaco Technologies Inc.
Toronto, Ontario, Canada
1. Information We May Collect
Depending on how you interact with Onaaco, we may collect information such as:
- Name
- Business name
- Email address
- Telephone number
- Information submitted through contact, consultation, onboarding, or inquiry forms
- Appointment or consultation information
- Communications with Onaaco
- Information voluntarily provided during demonstrations or voice interactions
- Website usage and technical information such as browser type, device information, IP address, and pages visited
- Information necessary to provide, maintain, support, and improve Onaaco services
We only seek to collect information reasonably necessary for the relevant business or service purpose.
2. How We Use Information
Information may be used to:
- Respond to inquiries
- Provide requested demonstrations
- Schedule consultations
- Communicate with prospective and existing clients
- Deliver and support Onaaco services
- Configure Customer Assistant Websites and related communication infrastructure
- Provide customer support
- Maintain security and prevent misuse
- Improve our website, demonstrations, services, and customer experience
- Meet legal, regulatory, accounting, or contractual obligations
3. Client Privacy
Client privacy is important to Onaaco.
We do not sell, rent, or trade client information or personal information to third parties for their own advertising or marketing purposes.
Information entrusted to Onaaco is treated as confidential and is used only for legitimate business purposes, service delivery, support, security, and other purposes described in this Privacy Policy.
Where third-party technology providers are necessary to operate our services, only information reasonably required to perform those services may be processed by those providers.
These providers may include infrastructure used for hosting, communications, artificial intelligence, voice services, automation, analytics, scheduling, email delivery, payment processing, and other technical functions.
4. Customer Assistant and Voice Interactions
Onaaco services may include voice-enabled Customer Assistants, automated reception experiences, inbound or outbound calling demonstrations, and related communication technologies.
Depending on the particular experience, information such as caller details, conversation content, transcripts, call outcomes, appointment requests, or other information voluntarily provided during an interaction may be processed.
Where required by applicable law, appropriate notice or consent relating to recording, transcription, or automated communications should be provided.
Onaaco clients are responsible for using deployed communication services in accordance with laws applicable to their business, customers, and jurisdiction.
5. Service Providers
Onaaco may use trusted service providers to operate portions of its technology infrastructure.
These providers process information only as reasonably necessary to provide their respective services or as otherwise permitted by applicable law and their agreements with us.
Using a service provider to operate Onaaco infrastructure does not constitute selling client information.
6. Information Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no internet-based service or electronic storage system can guarantee absolute security.
7. Data Retention
Information is retained only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, enforce agreements, and support legitimate business operations.
8. Cookies and Website Technologies
Onaaco.com may use cookies or similar technologies required for website functionality, analytics, security, preferences, and improving the visitor experience.
Where required by applicable law, visitors may be provided with additional choices concerning non-essential cookies.
9. Third-Party Services and Links
Our website or services may integrate with or link to third-party platforms.
Those services operate according to their own privacy policies and terms. Onaaco Technologies Inc. is not responsible for the independent privacy practices of third-party websites or services.
10. Your Privacy Choices
Depending on your location and applicable law, you may have rights relating to your personal information, including requesting access, correction, or deletion.
Privacy requests may be submitted to:
We may need to verify your identity before completing certain requests.
11. Canadian Privacy
Onaaco Technologies Inc. is based in Ontario, Canada and seeks to handle personal information in accordance with applicable Canadian privacy requirements.
Information may be processed by technology providers located outside Canada. Where this occurs, information may become subject to the laws of the jurisdiction in which it is processed.
12. Children's Privacy
Onaaco services are intended for businesses and adults and are not directed toward children.
We do not knowingly seek to collect personal information from children through onaaco.com.
13. Changes to This Privacy Policy
We may update this Privacy Policy as our services, technology, or legal obligations evolve.
The effective date at the top of this page will indicate when the policy was most recently updated.
14. Contact
For questions regarding this Privacy Policy, privacy requests, or Onaaco services:
Onaaco Technologies Inc.
Toronto, Ontario, Canada
Email: info@onaaco.ai
Onaaco™ is a product and service of Onaaco Technologies Inc.